Skip to end of banner
Go to start of banner

Troubleshooting

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Next »

If you get this message, your firewall may be blocking the online license request.

2024-09-26 11_55_36-License renewal.png2024-09-26 11_56_18-Warning.png
  1. Click on the “OK” button and close the interface with the “X” button.

  2. Click on the “Save as” button and save the license request (txt file) in the directory of your choice (LicenseRequest_Lidar Pro.txt).

2024-09-26 11_57_14-No connection.png
  1. E-mail the file (LicenseRequest_Lidar Pro.txt) to licenseactivation@geo-plus.com.

Please note that you will receive the license in the same e-mail box to which it was sent.

  1. This takes a few minutes, but you will receive an e-mail containing a file and a key. You have 2 options for activating the license:

  • Copy the license file into VisionLidar > License installation directory (C:\Program Files\VisionLidar\License).

  • Or activate the activation key received in the e-mail by following these steps.

  • No labels